FAQ - GlobalConnect eSIM

What is an eSIM?

eSIM is a digital SIM that allows you to activate a mobile plan without using a physical SIM card.

How do I activate my eSIM?

Activate your eSIM by scanning the QR code or using the activation code sent via email or WhatsApp.

Which devices support eSIM?

Most modern smartphones like iPhone, Samsung, and Google Pixel support eSIM.

Do I need KYC for activation?

Yes, valid ID proof is required as per telecom regulations.

What if my eSIM is not working?

Please contact our support team or raise a complaint from the customer care page.

Still have questions?

❓ Frequently Asked Questions